Office Assistant VII
University of San Francisco
Department: Information Technology Services (ITS)
Job Type: Full-Time
Job Summary:
Background: USF Information Technology Services is a client-focused organization that provides technology solutions to enhance
learning and provide superior service. The Office of the Chief Information Officer and Vice President of Information Technology Services
serves as a focal point for IT operations service level management and major project management. The Office of the CIO is seeking a strong assistant to provide support to the CIO and the department as a whole.
Job Responsibilities:
Documentation, Communications, Reporting, and Analysis:
- Coordinates with managers and directors to maintain and organize ITS documents and information, including
architecture, policy, asset inventory, and procedure documentation
- Collaborates with Service Level Manager to produce and publish both
public and internal ITS web site content
- Maintains ITS organizational chart, staff
listing, and master contact information
- Supports the creation, publishing, and analysis of various USF community
surveys
- Collects, calculates (as necessary), and publishes ITS and AJCU metrics
- Supports business process analysis activities
- Supports and conducts (as assigned) various social media communications
Coordination/Logistics:
- Coordinates department events, such as staff meetings, training
events, and holiday celebrations
- Supports CIO and Director of Finance and Vendor Management in hosting and/or
coordinating IT conferences, supporting the Annual ITS Merit Award Program, and other activities
- Supports the
Office of Finance and Vendor Management in the following functions: inventory audits, eReq data entry, telecommunications billing, and other
administrative tasks
- Coordinates review, approval, and messaging of Requests For Change (RFCs) as part of the ITS change management process
- Acts as Emergency Response Team contact in ITS; maintains
emergency phones and supplies
- Coordinates American Jesuit Colleges and Universities Conference on Information Technology Management
(AJCU CITM) communications and activities, as requested by CIO
- Coordinates the annual ITS Computer Donation Program
General Administrative
Support:
- Coordinates the VPIT's schedule and coordinates meetings for other areas of ITS
- Answers VPIT phone lines, routes calls, takes messages
- Reviews, handles, or re-routes e-mail communications
while maintaining confidentiality
- Submits expense reports for VPIT
- Takes quality meeting minutes
- Makes
travel arrangements for CIO and ITS Directors
- Makes photocopies and scans/faxes
documents
- Sorts VPIT mail and distributes ITS division mail
Other duties
as assigned, including special assignment on ITS projects and initiatives
Minimum
Qualifications:
Core Requirements:
- Post high school education preferred;
training or experience equivalent to five years of increasingly responsible work experience in a senior support role or related education.
- Strong oral and written communication skills. Impeccable grammar is required. Please be prepared to submit writing samples.
- Proficiency developing graphically engaging presentation documents in Powerpoint, KeyNote, Prezi, etc. Please be prepared to submit
example presentations.
- Experience establishing and moderating WebEx or similar virtual meetings.
- Foundational knowledge and
interest in information technology and management.
- Excellent organizational skills.
- Strong customer service
skills.
- Ability to maintain absolute confidentiality.
- Computer skills, including proficiency in Microsoft
Office.
- Familiarity with Google Apps, SQL Reporting, Survey Monkey, and Visio desirable.
- Experience working in a complex
organization desirable.
To be considered for this position please visit our web site and apply on line at
the following link:
www.usfjobs.com
EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University
does not discriminate in employment, educational services and academic programs on the basis of an individual's race, color, religion,
religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition
(cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified
individuals with disabilities under the law.
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Source: http://www.higheredjobs.com/details.cfm?JobCode=175658331
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